SHIPPING AND RETURNS

Shipping Times

Due to the variety of products we offer and its differences in production labor all our items have different processing times. Our shop items take 4-5 business days for processing. Please note that we do not ship on Saturdays, Sundays, or U.S. holidays.
Occasionally our shop will go on short breaks and we will have a disclaimer on our announcement bar of the processing time during these times. 

Domestic Shipping

All domestic orders ship via USPS. You will receive a tracking number to the e-mail used at the time you place the order once your order has been shipped.

International Shipping

International orders ship via your choice of USPS International or DHL Express.
Please note international orders vary in time. Some orders shipping internationally are subject to additional shipping charges based on taxes, tariffs, and duties put into place by that country. These additional fees are to be paid for by the customer at the time of delivery.

Returns & Exchanges

We accept returns within 20 days of receipt. Product must be returned in unopened condition for a full refund. Any used or altered merchandise will not be accepted. The cost of shipping originally paid will NOT be refunded. Once product is received and inspected, we will refund the order, less the original shipping cost.
Please send your return to 202 NE 1st Ave Hallandale Beach, FL 33009. We are not responsible for returned items lost in transit. 
Please note that credits may take up to 10–14 days to appear on your statement.

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202 NE 1st Ave,
Hallandale Beach, FL
33009, United States
info@papelnco.com

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